Refund Policy

Paid TradeGuroo subscriptions, where offered, are billed on a recurring basis. Because access is delivered immediately upon subscription, refunds are not provided on payments already processed.

You may cancel a paid subscription at any time from your account. Upon cancellation:

• No further charges will be made after cancellation takes effect.
• You retain access to paid features through the end of the current billing period.
• Your data is retained for a limited period as described in our Privacy Policy.

If you experience a significant service outage or technical issue that prevents you from using the Service, contact us and we will consider a pro-rated credit on a case-by-case basis.

For billing questions, contact support@tradeguroo.com.